At Limpopo Sand and Bricks, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our website, enquiry form, or services.
1. Information We Collect
We may collect the following types of personal information when you use our website or submit an enquiry:
- Full name
- Company / Project name (if applicable)
- Contact details (phone number, email address)
- Delivery location / project address
- Details of the products or services you require
- Any additional information voluntarily provided in your enquiry
We may also collect non-personal information such as your IP address, browser type, and browsing activity on our website to improve user experience.
2. How We Use Your Information
Your information will be used for the following purposes:
- To respond to enquiries and provide quotations
- To process and deliver orders
- To communicate about our products, services, and promotions (only if you consent)
- To improve our website, customer service, and product offerings
- To comply with legal obligations if required
3. Sharing of Information
We do not sell, rent, or trade your personal information to third parties. Information may only be shared in the following circumstances:
- With trusted service providers who assist us in delivering products (e.g., transport companies)
- When required by law, court order, or government regulations
- With your explicit consent
4. Data Security
We take reasonable steps to protect your personal information from loss, theft, and unauthorized access. This includes secure data storage and restricted access to information. However, no data transmission over the internet can be guaranteed to be completely secure, and you provide information at your own risk.
5. Your Rights Under POPIA
As per the Protection of Personal Information Act (POPIA), you have the right to:
- Request access to the personal information we hold about you
- Request correction or deletion of your personal information
- Withdraw your consent to the processing of your information
- Lodge a complaint with the Information Regulator of South Africa if you believe your data is being mishandled
6. Cookies and Tracking
Our website may use cookies and tracking technologies to enhance your browsing experience. Cookies do not collect personal information but may track user preferences and behavior on our site. You can disable cookies in your browser settings if you prefer not to allow tracking.
7. Retention of Information
We will keep your personal information only as long as it is necessary to fulfill the purpose for which it was collected, unless longer retention is required by law.
8. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices or legal obligations. Any updates will be published on this page.
9. Contact Us
If you have any questions about this Privacy Policy or how your personal information is handled, please contact us at:
Limpopo Sand and Bricks
Phone: +27 68 539 4685
Email: info@muzweda.co.za
Location: Limpopo Province, South Africa